Warranty

We offer a satisfaction guarantee valid for 7 days from the date of purchase. If for any reason you are not satisfied with the product or service received, you may request a refund or replacement within this period.

Warranty Conditions

– The request must be made within 7 calendar days from the date of purchase.
– The product must be returned in the same condition in which it was received.
– For digital services, the warranty applies only if the content has not been fully used, downloaded, or accessed.
– The warranty does not cover damage caused by improper use, tampering, or modifications made by the user.

How to Request the Warranty

– Submit a request through the contact form on the site, indicating the order number and the reason for the request.
– Once the request is received, it will be reviewed within 2–3 business days.
– If approved, the refund or replacement will be processed according to the user’s preference.

Exceptions

– Customized or made-to-order products are not covered by the warranty, unless proven defective.
– In cases of warranty abuse (e.g., multiple unfounded requests), we reserve the right to refuse future requests.

Contact

– For questions or issues related to the warranty, you can contact us via the form available on the site.